Normal trading period shipping costs & delivery times:
R150 for all orders
- Wilson Sports delivers from Monday to Friday, between 08:00 and 17:00.
- Wilson Sports uses in-house (or courier name services for the delivery of all online orders. We can ship to any physical address but unfortunately, we do not ship to PO Boxes.
Undeliverable Packages/Double Delivery
- The parcels will be returned to our offices, and we will then contact you to reschedule delivery.
- Please ensure that you give the correct delivery details on your order and ensure someone responsible is there to sign and receive your order.
- Wilson Sports will not be held responsible whatsoever for missing parcels, should parcels be signed for at the delivery address provided.
Extended Delivery Times
- If there is a product that requires an extended delivery time, we will notify you telephonically.
- All items with extended delivery times are shipped, with your approval as soon as they become available from the manufacturer.
- If you would like to return or exchange your order. Please contact us here with your order number and the details of your request.
- You will receive a printable waybill that needs to be signed and attached to your parcel. This process protects our customers against any lost parcels.
- The parcel will be delivered back to Wilson Sports
- Your new order will be processed and dispatched or a refund will be processed depending on your request.
Please contact us here for further queries.
Customer service hours: Monday to Friday: 8 am to 5 pm